Episode 3
13:30 min
How JSW Is Using VR to Transform Safety Training
How JSW Is Using VR to Transform Safety Training
In this episode, K. Kiran Kumar shares how traditional safety training methods struggled with scale, retention, and high workforce turnover across large industrial operations. He explains why JSW adopted VR to train thousands of contract workers, how immersive learning improved retention for over twelve months, and how VR helped standardise safety awareness across multiple plants and states. The conversation also covers why in-VR assessments, custom modules, and data dashboards were critical to making the program successful at scale. Now VR Talking KK Landscape 1
Host
Ashwin Jaishanker
Co-Founder & CEO, AutoVRse
Guests
K. Kiran Kumar
Group Head of Safety, JSW Group
Highlights from the conversation
Highlights from the conversation
Highlights from the conversation
Ashwin Jaishanker
JSW operates across multiple businesses and geographies. What were the biggest challenges with traditional safety training at that scale?
Ashwin Jaishanker
JSW operates across multiple businesses and geographies. What were the biggest challenges with traditional safety training at that scale?
Ashwin Jaishanker
JSW operates across multiple businesses and geographies. What were the biggest challenges with traditional safety training at that scale?
K. Kiran Kumar
Scale was always the hardest part. We had thousands of workers, many of them contract workers, spread across plants in different states. Traditional classroom training could not ensure consistency or retention.
K. Kiran Kumar
Scale was always the hardest part. We had thousands of workers, many of them contract workers, spread across plants in different states. Traditional classroom training could not ensure consistency or retention.
K. Kiran Kumar
Scale was always the hardest part. We had thousands of workers, many of them contract workers, spread across plants in different states. Traditional classroom training could not ensure consistency or retention.
K. Kiran Kumar
Another challenge was turnover. By the time someone was trained, there was often a new batch of workers coming in. We were constantly repeating the same sessions.
K. Kiran Kumar
Another challenge was turnover. By the time someone was trained, there was often a new batch of workers coming in. We were constantly repeating the same sessions.
K. Kiran Kumar
Another challenge was turnover. By the time someone was trained, there was often a new batch of workers coming in. We were constantly repeating the same sessions.
Ashwin Jaishanker
So training was happening, but the impact was limited.
Ashwin Jaishanker
So training was happening, but the impact was limited.
Ashwin Jaishanker
So training was happening, but the impact was limited.
K. Kiran Kumar
Exactly. People attended sessions, but the learning did not always translate into safer behaviour on site.
K. Kiran Kumar
Exactly. People attended sessions, but the learning did not always translate into safer behaviour on site.
K. Kiran Kumar
Exactly. People attended sessions, but the learning did not always translate into safer behaviour on site.
Ashwin Jaishanker
What made you believe VR could address this gap?
Ashwin Jaishanker
What made you believe VR could address this gap?
Ashwin Jaishanker
What made you believe VR could address this gap?
K. Kiran Kumar
VR allows people to experience situations rather than imagine them. When someone goes through a scenario in VR, they remember it far better than a lecture or a slide deck.
K. Kiran Kumar
VR allows people to experience situations rather than imagine them. When someone goes through a scenario in VR, they remember it far better than a lecture or a slide deck.
K. Kiran Kumar
VR allows people to experience situations rather than imagine them. When someone goes through a scenario in VR, they remember it far better than a lecture or a slide deck.
K. Kiran Kumar
We also liked the idea that mistakes could be made safely. Workers could see the consequences without being exposed to actual danger.
K. Kiran Kumar
We also liked the idea that mistakes could be made safely. Workers could see the consequences without being exposed to actual danger.
K. Kiran Kumar
We also liked the idea that mistakes could be made safely. Workers could see the consequences without being exposed to actual danger.
Ashwin Jaishanker
How did contract workers respond to this new approach?
Ashwin Jaishanker
How did contract workers respond to this new approach?
Ashwin Jaishanker
How did contract workers respond to this new approach?
K. Kiran Kumar
Very positively. Many of them said this was the first time safety training felt practical and relevant to their daily work.
K. Kiran Kumar
Very positively. Many of them said this was the first time safety training felt practical and relevant to their daily work.
K. Kiran Kumar
Very positively. Many of them said this was the first time safety training felt practical and relevant to their daily work.
Ashwin Jaishanker
Retention is a big concern in safety programs. Did you see any difference after introducing VR?
Ashwin Jaishanker
Retention is a big concern in safety programs. Did you see any difference after introducing VR?
Ashwin Jaishanker
Retention is a big concern in safety programs. Did you see any difference after introducing VR?
K. Kiran Kumar
Yes. We saw learning retention for at least twelve months. That was a major improvement compared to earlier methods.
K. Kiran Kumar
Yes. We saw learning retention for at least twelve months. That was a major improvement compared to earlier methods.
K. Kiran Kumar
Yes. We saw learning retention for at least twelve months. That was a major improvement compared to earlier methods.
Ashwin Jaishanker
That is a strong outcome. How did you track this internally?
Ashwin Jaishanker
That is a strong outcome. How did you track this internally?
Ashwin Jaishanker
That is a strong outcome. How did you track this internally?
K. Kiran Kumar
Assessments inside VR helped us understand learning outcomes. Data allowed us to see who needed additional support and which modules needed improvement.
K. Kiran Kumar
Assessments inside VR helped us understand learning outcomes. Data allowed us to see who needed additional support and which modules needed improvement.
K. Kiran Kumar
Assessments inside VR helped us understand learning outcomes. Data allowed us to see who needed additional support and which modules needed improvement.
Ashwin Jaishanker
Looking ahead, how do you see VR fitting into JSW’s safety strategy?
Ashwin Jaishanker
Looking ahead, how do you see VR fitting into JSW’s safety strategy?
Ashwin Jaishanker
Looking ahead, how do you see VR fitting into JSW’s safety strategy?
K. Kiran Kumar
VR is now part of our long term approach. It is not a pilot anymore. It is how we think about scalable, effective safety training.
K. Kiran Kumar
VR is now part of our long term approach. It is not a pilot anymore. It is how we think about scalable, effective safety training.
K. Kiran Kumar
VR is now part of our long term approach. It is not a pilot anymore. It is how we think about scalable, effective safety training.
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